The leading online gaming market in the US at present is New Jersey, and over the last five weeks, the state has proved that it can make a success of its online gaming industry even without signing any interstate online gaming compact. At the same time, online gaming sites in New Jersey are still struggling with certain issues that are preventing players from getting that ultimate online gaming experience they deserve.
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Borgata Poker and Party Poker NJ, which share a common software platform, are the most stable of all NJ online poker rooms. Geolocation is still an issue at these sites and players keep getting disconnected, but the situation is not as bad as it is at WSOP.com, which is Party Borgata’s toughest competitor. Traffic to BorgataPoker.com and NJ.PartyPoker.com is the highest in spite of their geolocation problems, lack of incentives, and poor customer support
Party Poker and Borgata will have to introduce better promotions and rewards for loyalty to encourage their customers to remain loyal to them. Currently, players at BorgataPoker.com are not happy about the fact they must collect 483 iRewards Points in order to earn rakeback of $25. Besides, Borgata and Party Poker collect rake of .01 for every .18 contributed to the pot and a minimum vig of 9 percent up to $50 for Sit N Gos, which players feel is a bit too much.
On the other hand, 888 Poker and WSOP.com offer a wide range of online poker tournaments, which players cannot enjoy because of frequent server disconnects. Players are also not happy about the lack of ways to track their VIP levels at WSOP.com.
888 Poker is worse than WSOP.com as it has not yet implemented a VIP program to reward player loyalty. Although players are less attracted to 888 Poker because of the lack of a rewards program, they have shown interest in its promotions such as $10k Every Day Welcome Freeroll, 50 percent rakeback, and a first-time cash match bonus of $500. If 888 Poker introduces some more promotions and implements a VIP program, it is going to be the most popular online poker room in NJ.
NJ online poker rooms had introduced promos to celebrate the festive season, but now that the festive season and the promos associated with them have drawn to a close, it will be interesting to see how NJ’s online poker industry will continue to perform.