Things look brighter for Full Tilt Poker’s old US poker customers who are still waiting for their refunds. Recently, an email was posted on the popular online poker forum Two Plus Two, according to which, a date on which the player repayment process will begin will shortly be announced.

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Full Tilt Poker’s US players must note that the repayment process will not begin shortly, but a date will definitely be announced as early as the end of the week. The email states: “At this time, we cannot provide a specific date, but expect to be able to provide a launch date by the end of next week. Once the process begins, The Garden City Group, Inc. (GCG) will email instructions on how to complete an online claim to all potentially eligible claimants identified by GCG utilizing data supplied by Full Tilt Poker. Payments will be made electronically after the close of the claim submission period.”

Former US players of Full Tilt Poker who wish to stay updated on this issue must visit and register for their email notification service. They can also directly address their queries to the Full Tilt Poker Claims Administration by either calling 866-250-2640 or sending an email to

Garden City Group (GCG), the company recruited by the US Department of Justice (DoJ) to refund former US players of Full Tilt Poker, published an announcement on its official website on Aug 1 this year. According to this announcement, the “claims process will begin shortly” and the company will email players who are eligible to claim a refund along with instructions on how they can claim their refund.

Since GCG is relying on player data supplied by Full Tilt Poker, there are chances that GCG will not contact all players who lost their funds. Full Tilt Poker might have supplied incomplete player data owing to loss of records or any other reason.

The possibility that players will not get back a complete refund also cannot be ruled out. The US DoJ has received around $184 million as part of its settlement deal with PokerStars, sister site of Full Tilt Poker; but this amount might be insufficient to repay all former US poker players at Full Tilt Poker.

The GCG website says: “If the aggregate FTP account balances for all eligible petitioners exceed the funds available for distribution, payments shall be made to eligible petitioners on a pro rata basis.”

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