The Alderney Gambling Control Commission (AGCC), which had issued gaming licenses to Full Tilt Poker, has advised Full Tilt Poker’s British players to complain to their local police if they feel that “they are a victim of crime.” AGCC had withdrawn the online poker room’s licenses in September 2011.
Recently, the AGCC released a statement in which it advises Full Tilt Poker’s British players “to report the matter” if they have lost money at the online poker room. Simultaneously, the AGCC does not mention the acquisition deal signed in November 2011 by the US Department of Justice (DoJ), the shareholders of Full Tilt Poker, and Groupe Bernard Tapie (GBT), the French investment company, facilitating GBT’s purchase of Full Tilt Poker for $80 million.
Full Tilt Poker, PokerStars, and Absolute Poker were cracked down upon by the US federal government in mid April last year and their chief executive officers were accused of illegal gambling, money laundering, and bank fraud. When the AGCC suspended the gaming licenses of Full Tilt Poker on June 29, the online poker room had to close its services even to its British online poker players.
Full Tilt Poker’s acquisition deal with GBT will soon be complete, but there is no information regarding the procedures to be followed to refund players who have lost their deposits. Since British poker players are already frustrated that they can no longer access their funds, they might approach the local police.
According to the AGCC, “a number of civil actions have been initiated by players against Full Tilt Poker, some as class actions presenting multiple players by UK, US, and Canadian lawyers.”
AGCC says in its statement that it will continue logging in player complaints as they come and allow the police to access these complaints. The licensing authority also clarifies that, since it has revoked Full Tilt Poker’s licenses, it is no longer the authority to “intermediate or arbitrate on player issues or disputes with Full Tilt” unless the player use his/her Swiss address during registration.
Meanwhile, AGCC has requested the online poker room to present details of player contact and requests all players to complain to their local police in their own country in case they feel that they are victims of crime. AGCC also states that it is aware that players have initiated a number of civil actions against Full Tilt Poker, some being “class actions representing multiple players by UK, US, and Canadian lawyers.”